Gaming is meant to be fun, not a source of problems. Wicket77 believes every player has the right to a safe and healthy gaming experience. Our responsible gaming policy is here to help you stay within your limits at all times.
Player protection features offered by Wicket77
Decide in advance how much you want to deposit per day, week, or month. Once you set a limit on Wicket77, it takes effect immediately.
Set a daily time limit for how long you play. Once the limit is reached, your account will be automatically locked and you will receive a warning.
Need a break from gaming for a while? Wicket77 lets you set a cool-off period ranging from 24 hours to 6 weeks.
If you feel your gaming is getting out of control, opt for a long-term self-exclusion of 6 months to 5 years.
Once you've lost a set amount, your session will automatically end — protecting you from making emotionally-driven losses.
Age verification is mandatory when registering at Wicket77. Creating an account or gaming of any kind is strictly prohibited for anyone under 18.
Responsible gaming refers to a mindset and set of habits in which gaming remains purely a source of entertainment — never a primary means of income or a way to cope with stress. The core principle of responsible gaming at Wicket77 is simple: play only within your means, and give proper attention to the other important areas of your life.
Online gaming is growing fast in Bangladesh, with people of all ages — from younger generations to adults — now taking part in betting and casino games. In this context, responsible gaming matters more than ever. When gaming stops being fun and starts causing stress, that's the sign to take action.
At Wicket77, we believe a happy and healthy player is our greatest asset. That's why we want to be more than just a gaming platform — we want to be a responsible partner by your side. Our responsible gaming program meets international standards and is available to all members completely free of charge.
Gaming is entertainment, not an investment. There are no guaranteed wins. Only spend what you can fully afford to lose.
People often don't realize when their gaming habits are becoming a problem. If you notice any of the warning signs below, it's time to take caution and seek help.
If you identify with three or more of the signs above, don't wait — contact Wicket77's support team or activate the self-exclusion option. Asking for help is not a weakness; it takes real courage.
Wicket77 provides members with a range of effective protection tools. You can use these tools to manage your own gaming habits directly.
| Safety Tools | Description | Active Hours | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly Deposit Limit | Instant | Active |
| Loss Limit | End session after a set loss amount | Instant | Active |
| Time Limit | Daily Maximum Play Time | Instant | Active |
| Cool-Off Period | Break from 24 hours to 6 weeks | Instant | Active |
| Self-Exclusion | Long-term exclusion from 6 months to 5 years | Within 24 hours | Contact Support |
| Account Closure | Permanent Account Closure | Within 48 hours | Contact Support |
Once set, these limits take effect immediately. Increasing a limit requires a 7-day waiting period — this is intentional, to prevent impulsive decisions.
Log in to your account and activate any protection tool from the Settings section. It's completely free and takes effect immediately.
Ask yourself the questions below. If most of your answers are "Yes", consider reaching out for help.
Did you spend more than your planned budget on gaming last month?
Have you placed bigger bets trying to win back money you've lost?
Has gaming affected time with your family or impacted your work?
Have you hidden your gaming spending or activity from people close to you?
Do you feel restless or irritable when you can't play?
Have you tried repeatedly to stop gaming but couldn't?
If you answered "Yes" to three or more questions, contact Wicket77 support or activate a cool-off period. Remember, asking for help is the first step to solving the problem.
Responsible gaming isn't about stopping — it's about enjoying the experience the right way. Following the tips below will keep your gaming fun and stress-free at all times.
Before you start playing, decide how much you're willing to spend. Once that amount is gone, stop — don't chase your losses.
Decide how long you'll play each day and set an alarm. Take breaks when the time is up.
Never play when you're feeling down, angry, or under the influence of alcohol. Making decisions in an emotional state can be harmful.
Think of gaming as entertainment, not a source of income. There are no guaranteed wins in any session.
Take at least a 10-minute break every hour. Get up, walk around, drink some water — it keeps both your body and mind in good shape.
Talk openly with people close to you about your gaming. Transparency helps build healthy habits.
Withdraw your winnings right away and treat yourself — don't put them back into bets. This one habit can make your gaming experience far more enjoyable.
Wicket77 strictly prohibits anyone under 18 from accessing the gaming platform. Protecting minors is our highest priority.
If you suspect your child has opened an account on Wicket77, contact our support team immediately. We will take action within 24 hours and guide you through the entire process.
If you or someone you know is struggling with a gaming problem, you don't have to face it alone. Wicket77's support team and specialist assistance are always available to help.
Use the platform's live chat for 24/7 instant support.
For detailed issues, write to us at [email protected].
Contact support to request a consultation with a gaming addiction specialist.
Email: [email protected] | Live Chat: available 24/7 | Response times: 24 hours for general requests, 4 hours for urgent requests.
Here are answers to the most frequently asked questions about responsible gaming.