Wicket77's Terms and Conditions

Wicket77 (https://wicket77.win) is one of Bangladesh's most popular online gaming platforms. These Terms and Conditions ("Terms") apply to all members who use the Wicket77 platform, including its website, mobile app, and all associated services.

By creating an account or accessing the Wicket77 platform, you are automatically deemed to have accepted these Terms and Conditions. It is therefore strongly recommended that you read this entire document carefully before logging in for the first time.

These Terms are published in both English and Bengali. In the event of any interpretive conflict, the Bengali version shall be considered final and will represent Wicket77's official position.

To become a member of Wicket77, you must meet the following requirements. These conditions are in place primarily for the protection of our members.

• You must be at least 18 years old at the time of registration — no exceptions.
• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• You must provide your correct name, phone number, and accurate information at the time of registration.
• It is your responsibility to keep your account password confidential. You must not share your password with anyone.
• Allowing others to play on your account, or selling or transferring your account, is strictly prohibited.
• Your registered phone number and email must remain active at all times so that Wicket77 can reach you.

Wicket77 complies with international Anti-Money Laundering (AML) policies. As a result, KYC verification is required before processing withdrawals above a certain amount or completing a large transaction for the first time.

• A clear photo of your National ID (NID) or passport must be uploaded.
• When taking a selfie, you must hold your ID clearly in the photo.
• A utility bill or bank statement may be required for address verification if needed.
• KYC verification is typically completed within 24–48 hours of document submission.
• Failure to cooperate with the KYC process may result in a temporary account suspension.

This verification process exists for your own protection. KYC also helps ensure that no one else is operating an account using your information.

Depositing at Wicket77 is simple and secure. Deposits can be made via bKash, Nagad, Rocket, and cryptocurrency. The following rules apply to all deposits.

• You must use a payment account registered in your own name for all deposits.
• Deposits from another person's account are not accepted and any such transactions will be refunded.
• The minimum deposit amount is BDT 200 (two hundred).
• Deposits are generally credited to your account within 1–5 minutes.
• If a deposit is delayed for any reason, please contact support with your reference number.
• Wicket77 reserves the right to verify the source of any deposit at its discretion.

Withdrawing your winnings at Wicket77 is fast and secure. However, certain conditions must be met, as detailed below.

• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• The minimum withdrawal amount is BDT 500 (five hundred).
• Standard withdrawals are processed within 15 minutes to 24 hours.
• Wagering requirements must be met before withdrawing any winnings derived from a bonus.
• Wicket77 reserves the right to temporarily hold withdrawals and conduct an investigation in cases of suspicious activity.

Wicket77 regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, referral bonuses, and more. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• Each bonus has a specific wagering requirement (turnover) — generally 20–30 times the combined total of the deposit and bonus amount.
• A bonus may only be applicable to specific games or sections.
• Multiple bonuses cannot be combined simultaneously unless specifically stated otherwise.
• If bonus abuse or fraud is found, the bonus and any associated winnings will be voided.
• Wicket77 reserves the right to modify or cancel any bonus offer, or add new conditions, at any time.
• Bonus validity is generally 7 to 30 days; expired bonuses will be automatically cancelled.

Wicket77 offers Sports Betting, Live Casino, slots, and much more. While each category has its own specific rules, certain general policies apply across all sections.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, Wicket77 reserves the right to void the affected bets.
• If an event is cancelled in Sports Betting, the bet amount will be refunded.
• Wicket77 is not responsible for missed bets in live betting caused by connection issues.
• Wicket77's system shall be considered the final authority in determining game results.
• Maximum bet limits may vary depending on the game and category.

In the Sports Betting section, you can bet on cricket (IPL, BPL, World Cup), football, badminton, and 20+ other sports. The rules for each event are available on the Wicket77 bet page.

Certain activities are strictly prohibited on the Wicket77 platform in order to maintain a fair environment for all users. Violations may result in permanent account closure.

• Creating or managing multiple accounts.
• Abusing the bonus system or committing bonus fraud.
• Making deposits or withdrawals using another person's payment account.
• Attempting to manipulate game outcomes or using automated software.
• Harassing, threatening, or behaving offensively toward other members.
• Using the platform for money laundering or illegal financial transactions.
• Attempting to hack, crack, or exploit any vulnerability in the Wicket77 system.
• Using a VPN or proxy to bypass geographical restrictions.

Wicket77 reserves the right to temporarily suspend or permanently close any account without prior notice under the following circumstances.

• Violating any provision of these Terms and Conditions.
• Providing false information during KYC verification.
• If suspicious financial activity or potential fraud is detected.
• If the account has been inactive for an extended period (more than 12 months).
• By order of a court or regulatory authority.

If an account is closed and the member is found to be in the clear, any valid balance will be returned. Contact our support team to find out the reason for an account suspension.

Wicket77 believes gaming is a form of entertainment, not a source of income. That is why we actively encourage responsible gaming habits among our members and provide the tools needed to support them.

• Daily, weekly, and monthly deposit limits can be set.
• Set a session time limit to manage how long you play each day.
• You can use self-exclusion to take a break from gaming for a set period of time.
• Activating a cooling-off period will disable login for the specified number of days.
• If signs of gaming addiction are detected, our support team will provide guidance toward professional help.

Wicket77 places the highest priority on protecting your personal information. We use SSL encryption technology to keep all transactions and personal data fully secure.

• Your personal information is never sold to third parties for advertising or marketing purposes.
• Information may be shared when required by legal obligations or at the request of a regulatory authority.
• Full details on how your information is collected, used, and stored can be found in our Privacy Policy.
• Even after account closure, data may be retained for up to 5 years as required by law.

Our complete Privacy Policy Read and gain a full understanding of how your information is managed.

Wicket77 is committed to resolving disputes with members in a respectful and transparent manner. If you have a complaint, please follow the steps below.

• Start by reaching out to our 24/7 live chat support — most issues are resolved right there.
• If the issue is not resolved via live chat, send a detailed message to our support email.
• Our team will provide a formal response within 72 hours of receiving your complaint.
• For financial disputes, keep screenshots and reference numbers of all relevant transactions.
• The final decision in any dispute resolution shall rest with Wicket77 management.

Wicket77 reserves the right to update, change, or revise these Terms and Conditions at any time. The following process will be followed when changes are made.

• Account notifications will be sent for any important changes.
• The "Last Updated" date at the top of this page is kept current at all times.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may contact support to request account closure.